At heart, I am a teacher. That's what happens when you come from a family full of educators. When a client comes in, I listen to their story and ask a lot of questions. Then, I explain their legal situation to them and give them a "road map" of how their case will likely play out. When a client's doctor doesn't explain their medical condition to them very well, I give them more information so they can understand what's happening to their body. When they don't understand a medical procedure, I'll explain that to them as well. I'll explain to them how to obtain lost wages and what their insurance covers (and doesn't cover). When they finish treating, I'll review their records and explain the case's likely settlement value, negotiation strategy to settle the case, and the likelihood of the case settling rather than going into litigation. I teach insurance adjusters about my client's case, and sometimes I teach them about the law or the person they are insuring. When a case can't be settled, it's my turn to teach the jury about all the relevant facts and issues that support my client's case. I'm not a salesman. I'm not an ambulance-chaser. I'm not going to mislead my clients about the merits of their case or the case's value; I'm going to be honest so the client knows what to expect. I'm someone who helps people who were injured due to someone else's fault, and I love my job.